Last Updated: [Oct, 07, 2025]

Little Elm Physical Rehab Center (“Little Elm,” “we,” “us,” “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.littleelmprc.com) and/or interact with us (including via SMS).

1. Information We Collect

We may collect personal, medical, and technical information via forms, interactions, or automatically:

Type

Examples / Sources

Personal Information

Your name, email address, phone number, postal address

Health / Clinical Information

Medical history, treatment plans, appointment notes (as required for providing services)

Usage / Technical Data

IP address, device type, browser, pages visited, timestamps, cookies, analytics data

We collect this information:

when you fill out contact, appointment, or inquiry forms

when you opt in for SMS or email communications

when you browse our website

2. How We Use Your Information

We use information for legitimate purposes, including but not limited to:

To provide, operate, and maintain our services

To schedule, manage, and remind you of appointments

To send you communications (SMS, email) about promotions, updates, offers

To analyze usage, trends, and improve our website and services

To comply with legal, regulatory, or medical obligations

3. Legal Bases (if applicable)

Where required by law, our processing is based on:

Your consent (e.g. opting in for SMS/email)

Our need to perform services you request

Compliance with legal and regulatory obligations

4. Disclosure & Sharing of Data

We may share your information with:

Healthcare providers, insurance companies, labs, or medical personnel when necessary to provide you services

Service providers (e.g. email/SMS gateway, website hosting, analytics) under confidentiality obligations

Legal or regulatory authorities when required by law or to protect rights, property, or safety

Affiliated entities or business transfers (if the business is sold or merged, with notice)

We will not sell your personal information to third parties.

5. Data Security & Retention

We implement reasonable security measures (encryption, access controls, firewalls) to protect your data against unauthorized access or misuse.

We retain data only as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes.

When no longer needed, we securely delete or anonymize personal data.

6. Cookies & Tracking

We and our third-party partners (e.g. Google Analytics) use cookies, web beacons, and similar technologies to collect usage and performance data.

Cookies help improve your browsing experience and assist in analytics.

You may disable or refuse cookies via your browser settings, but that may affect site functionality.

7. Your Rights & Choices

Depending on jurisdiction, you may have rights such as:

Accessing, correcting, or updating your personal data

Withdrawing consent (e.g. unsubscribing from SMS/email)

Requesting deletion or restriction of processing

Objecting to certain processing

Data portability

To exercise these rights, contact us at admins@littleelmprc.com or (972) 987-4672. We may ask for verification before fulfilling requests.

8. Children’s Privacy

Our services are not intended for children under 13 (or applicable minimum age). We do not knowingly collect personal information from children under that age without parental consent. If we learn we have collected such info, we will take steps to delete it.

9. International Transfers

If we transfer your personal data across borders, we will ensure appropriate safeguards to protect the data in compliance with applicable laws.

10. Updates to This Privacy Policy

We may revise this policy over time. We will post the updated date at the top. Significant changes may be notified via email or website notice. Continued use constitutes acceptance of changes.

11. Contact Us

If you have questions, concerns, or wish to make requests regarding your data or these policies, contact:

Little Elm Physical Rehab Center
1395 E Eldorado Pkwy, Ste 200, Little Elm, TX 75068
Phone: (972) 987-4672
Email: admins@littleelmprc.com